AI & digital health in underserved communities

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Episode 24 · International

Digital innovation in humanitarian settings

Javier Elkin · Former Head of Digital Health, ICRC

Feb 2026

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Digital innovation in humanitarian settings

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About this episode

How does an organisation like the ICRC - working in conflict zones, disasters, and last-mile settings across the world - approach digital transformation? Javier Elkin spent three years building the ICRC's digital health unit from scratch. He shares the prioritisation framework he developed, two landmark implementation examples (including using DHIS2 to spin up a trauma tracking system in two weeks), and the extraordinary MOOVE/Medotron initiative to validate and contextualise LLMs for humanitarian settings where 'call 911' is not a useful answer.

Humanitarian HealthAIImplementationOpen SourceLLMs

Your LLM might be technically and even medically correct - but completely useless on the ground for someone in a conflict zone.

Javier Elkin

What we cover

  • 01Building a digital health unit from scratch at the ICRC - and navigating a 700 million franc financial crisis two months in
  • 02The prioritization quadrant framework: strategic alignment, impact, technical alignment, and effort
  • 03The Almanac in Nigeria: 413 facilities, 450,000 paediatric visits, and a phased strategic handover to the Nigerian Ministry of Health that led to national scale-up
  • 04DHIS2 in a conflict escalation: spinning up a trauma centre monitoring form in two weeks using existing open source infrastructure
  • 05The MOOVE initiative: Massive Online Open Validation Evaluation for contextualising LLMs in humanitarian settings
  • 06Why 'dial 911' is technically correct but has zero value in a conflict zone - and how to build AI that gives actually useful answers
  • 07Medotron: retraining open source LLMs on medical data and validating them with field clinicians via a humanitarian validathon
  • 08The three phases of responsible AI deployment: external validation, silent move (AI in parallel with humans), true move with clinical outcomes
  • 09Honest reflections on the humanitarian sector: the crisis of trust, why the values aren't enough anymore, and what needs to change

About the guest

Javier Elkin

Former Head of Digital Health, ICRC

Javier Elkin spent three years as Head of Digital Health at the International Committee of the Red Cross (ICRC), where he built the digital health unit from scratch and developed a portfolio spanning clinical decision support, pharmacy stock management, physical rehabilitation digitisation, telehealth, and AI evaluation. Previously he was at WHO's Department of Digital Health and Innovation under Alain Labrique, serving as product owner for the WHO's Facebook Messenger chatbot (2 million users), and at Unitaid. He has a PhD in neuroscience and was raised across seven countries by UN human rights lawyers.

Chapters

00:00Introduction to digital health and Javier's journey
07:55Approach to creating a digital health unit from scratch
13:53Prioritization framework
22:32Innovative solutions in humanitarian health
29:21Strategic handover and local ownership - Nigeria
35:20Integrating digital health in conflict zones - DHIS2
41:21Evaluating AI in humanitarian settings - MOOVE and Medotron
53:26Reflections on trust and the humanitarian sector

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Transcript

Working in digital health?

Heard something relevant to your work?

Shubs consults on clinical leadership, evidence strategy, and digital health market access. If this conversation sparked something, it is worth a conversation.

Shubs takes on consulting work with startups, investors, and global organisations across digital health.

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